Customer Service Representative

4 weeks ago


Madison, Illinois, United States Luxfer Graphic Arts Full time
Job Summary

Luxfer Graphic Arts is seeking a highly skilled Customer Service Specialist to join our sales team. As a valued member of our team, you will be responsible for managing customer orders, providing exceptional service, and supporting our field-based sales managers.

Main Responsibilities:

  • Enter customer orders into the system according to customer requirements
  • Work with operations and dispatch to provide availability and dispatch information to customers
  • Daily interaction with UK Team
  • Assist in the preparation of weekly and monthly sales performance reports
  • Assist in the preparation of customer price lists and surcharges
  • Log customer complaints into the system and ensure follow up within agreed timescales
  • Issue customer credits following approval
  • Ensure all documentation and processes are followed to be SOX compliant
  • Provide support and data analysis to field sales managers as and when required
  • Provide support for and occasionally attend exhibitions
  • Implement and maintain sales team procedures and suggest improvements where required
  • Other duties as requested

Requirements:

  • Related experience in a customer service environment
  • Experience of using MS Office, Word, Excel, Outlook and PowerPoint

Benefits:

  • Medical, Vision, Dental *Start on the 1st day of the following month after being hired*
  • 401k with Company match of up to 6%
  • 10 Company Paid Holidays
  • Vacation and Personal Time
  • An Operating company of Luxfer Group (NYSE: LXFR) with Discount Stock Purchasing Options
  • Luxfer Graphic Arts is based in Madison, Illinois (Close to Downtown St. Louis)
  • & Much More

Luxfer Graphic Arts is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. Women, minorities and veterans are encouraged to apply. ​



  • Madison, Illinois, United States Circle K Full time

    Job SummaryCircle K is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. As a key member of our team, you will be responsible for ensuring a positive customer experience, resolving issues in a timely and professional manner, and maintaining a clean and safe store environment.Key...


  • Madison, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Madison, Illinois, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job DescriptionWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using technology and Point of Sales SystemEnsure orders are accurate and organizedMaintain a clean and welcoming store...


  • Madison, Illinois, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're looking for a skilled and customer-focused Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional customer service, processing insurance policy changes and updates, and handling incoming and outgoing phone calls.Key...


  • Madison, Illinois, United States Circle K Full time

    Customer Service Representative RoleCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers. Key responsibilities include:Providing...


  • Madison, Illinois, United States redbox+ Dumpsters Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at redbox+ Dumpsters. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesRespond to...


  • Madison, Illinois, United States Luxfer Graphic Arts Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our sales team. As a valued member of our team, you will be responsible for managing customer orders, providing exceptional customer service, and supporting our field-based sales managers.Main Responsibilities: Enter customer orders into the system according to customer...


  • Madison, Illinois, United States redbox+ Dumpsters Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at redbox+ Dumpsters. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesRespond to...

  • Sales Associate

    4 weeks ago


    Madison, Illinois, United States Walmart Full time

    Job Summary: As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring customer orders are filled accurately.Key Responsibilities:Review customer orders and locate merchandise on the sales floorEnsure customer orders are filled accurately and efficientlySmile, greet, and thank customers with a positive...


  • Madison, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier to join our team at Walmart. As a Cashier, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by greeting, thanking, and assisting customers in a timely...


  • Madison, Illinois, United States US Postal Service Full time

    Job Summary:As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. This role requires a high level of customer service and attention to detail, as you will be interacting with customers on a daily basis.Key Responsibilities:Deliver mail and packages to...


  • Madison, Illinois, United States Gateway National Golf Course Full time

    Job Title: Outside Service StaffGateway National Golf Course is seeking a highly motivated and detail-oriented Outside Service Staff to join our team. As a key member of our service team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience at our golf course.Key Responsibilities:Meet and greet...


  • Madison, Illinois, United States United Parcel Service Full time

    SHIFT YOUR FUTUREAs a Seasonal Support Driver with United Parcel Service, you'll have the opportunity to deliver packages throughout your community while driving your own vehicle. This part-time position requires flexibility and work will be assigned in the morning based on operational needs and your availability.SHIFT YOUR TEAMAs a member of our team,...


  • Madison, Illinois, United States Walmart Full time

    Key Responsibilities:Provide exceptional customer service by greeting and thanking customers with a positive attitude.Operate a cash register efficiently and accurately, handling customer transactions and managing cash and credit transactions.Maintain a clean and organized workspace, adhering to company standards and expectations.Assist customers with their...

  • Sales Floor Associate

    4 weeks ago


    Madison, Illinois, United States Dollar Tree Full time

    Job SummaryDollar Tree is seeking a Sales Floor Associate to join our team. As a Sales Floor Associate, you will be responsible for handling sales transactions, maintaining security of cash, and providing excellent customer service.Key ResponsibilitiesOperate assigned cash register and handle sales transactionsMaintain security of all cash and company...


  • Madison, Illinois, United States Walmart Full time

    Walmart - Job Description **Key Responsibilities:** * Provide excellent customer service by greeting, smiling, and thanking customers with a positive attitude * Operate a cash register efficiently and accurately, handling customer transactions and managing cash and credit transactions * Maintain a clean and organized workspace, adhering to company...


  • Madison, Illinois, United States Walmart Full time

    Key Responsibilities: Greet customers with a positive attitude and provide excellent customer service Operate a cash register and process transactions accurately and efficiently Maintain a clean and organized workspace, including the checkout area and surrounding areas Assist customers with their needs and answer questions to the best of your ability...

  • Operations Director

    4 weeks ago


    Madison, Illinois, United States redbox+ Dumpsters Full time

    Operations Manager Job DescriptionAt redbox+ Dumpsters, we're seeking an experienced Operations Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the day-to-day operations of our business, ensuring seamless delivery of our services to customers.Key Responsibilities:Troubleshoot and resolve repair and...

  • Cart Attendant

    4 weeks ago


    Madison, Illinois, United States Walmart Full time

    Cart and Janitorial Associate Role at WalmartAs a valued member of the Walmart team, you will play a crucial role in ensuring our customers have a positive experience from the moment they enter our store to the moment they leave. Your responsibilities will include:Key Responsibilities:Ensuring a clean and welcoming environment for our customersGathering...

  • CDL A Truck Driver

    3 weeks ago


    Madison, Illinois, United States US Foods, Inc. Full time

    Job SummaryUS Foods is seeking a CDL A Truck Driver to join our team. As a CDL A Truck Driver, you will be responsible for safely driving a truck to customers and meeting scheduled delivery times.Key ResponsibilitiesDrive trucks to customers and meet scheduled delivery timesUnload products from the trailer and place in designated customer storage areasVerify...