Operations Manager

2 months ago


Madison, Maine, United States Trampoline City Full time
Job Title: Manager Operations

We are seeking a highly motivated and organized individual to join our team as a Manager Operations at Trampoline City. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of our family fun entertainment center.

Key Responsibilities:
  • Manage a staff of 3 to 4 team members, including scheduling, training, and performance evaluations.
  • Oversee the billing and marketing processes to ensure accurate and timely payments.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with other departments to ensure seamless operations and excellent customer service.
Requirements:
  • Excellent customer service skills and a positive attitude.
  • Ability to work a flexible schedule, including weekends, holidays, and school vacations.
  • Strong leadership and problem-solving skills.
  • Experience in customer-facing roles and staff management.

We offer a competitive salary based on experience and a dynamic work environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your resume and a brief introduction to discuss further details and set up an interview.


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