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Squad Leader/Product Owner

2 months ago

Boston, Massachusetts, United States Fidelity Investments Full time
Fidelity Investments: A Leader in Financial Intelligence

Fidelity's Financial Intelligence Unit (FIU) is seeking a highly motivated and experienced professional to lead the development of Customer Fraud Risk (CFR) prevention products. As a Squad Leader/Product Owner, you will play a critical role in building business-critical Fraud Prevention capability using advanced data science, machine learning, software, and data management technologies and tools.

About the Role

This is a unique opportunity to join a dynamic team that strives to protect Fidelity businesses, clients, customers, and reputation by providing fraud management services. You will work closely with business unit partners, vendors, fraud detection, investigation, surveillance, and technology teams to deploy advanced AI/ML products inline in customer journeys to combat fraud for enterprise-wide financial products and services.

Key Responsibilities
  • Lead the development of CFR prevention products through tight collaboration with Fraud Detection team, surveillance, and investigation analysts team leaders.
  • Define and maintain product backlog, prioritizing items based on fraud prevention, customer experience, and operational efficiency needs.
  • Collaborate with stakeholders to capture requirements and provide clarity on user stories and features to the data science and engineering team.
  • Work in an agile environment to refine priorities and outline expectations.
  • Produce product performance metrics and use them to identify improvement opportunities.
Requirements

To be successful in this role, you will need:

  • Proactive and self-starter with excellent project management skills and ability to manage multiple tasks effectively.
  • Experience driving end-to-end delivery of AI/ML, data-driven intelligence solutions.
  • Background in launching products or services in partnership with engineering teams in an iterative manner.
  • Bachelor's degree and 5+ years of product development experience.
  • Hands-on experience with Python, SQL, Excel, and BI analytics tools.
About Fidelity Investments

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future, assist companies and non-profit organizations in delivering benefits to their employees, and provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

We offer flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Our hybrid working model blends the best of both onsite and offsite work experiences, with most hybrid roles requiring associates to work onsite all business days of every other week in a Fidelity office.