Lead Retail Trainer

2 months ago


Reno, Nevada, United States American Greetings Full time
About the Role

American Greetings is a leading provider of greeting cards and other celebratory products. We are seeking a highly motivated and experienced Lead Retail Trainer to join our team.

Key Responsibilities
  • Partner with the Field Manager to identify training needs and develop effective training programs.
  • Communicate with new and existing merchandisers to schedule training sessions and provide ongoing support and feedback.
  • Train merchandisers on duties including, but not limited to, servicing orders, inventory management, and organizational activities, as well as seasonal duties such as seasonal changeovers, seasonal display maintenance, and seasonal inventory management.
  • Build strong relationships with store personnel and promote our brand.
  • Identify and arrange coverage for vacant stores within their area.
  • Continually work on improving store performance and ensuring merchandisers are successful.
  • Responsible for merchandising their own small route of stores.
Revision Responsibilities
  • Work with the Field Manager and store personnel on major revision activity before, during, and after setup.
  • Knowledge of all fixture types across different accounts and ability to build fixtures as needed, along with understanding planograms, cabinet diagrams, and other revision-specific materials to successfully execute a revision.
  • Effectively assign tasks and manage a team during revisions to complete the job.
  • Constant communication with the Field Manager on all aspects of revision, along with follow-up throughout the process.
Requirements
  • Training and supervisory experience preferred.
  • Retail or merchandising experience a plus.
  • Effective communication, organizational, and detail-oriented skills needed.
  • Technological competency - ability to learn and use technology effectively.
  • Ability to lift, push, and/or move up to 40 lbs.
  • Valid driver's license and reliable transportation.
  • May require extensive time in a vehicle.
About American Greetings

American Greetings is an equal opportunity employer and makes employment decisions without regard to race, gender, disability, or protected veteran status. We prioritize the health and safety of all associates and follow all federal, state, and local safety guidelines.


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