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Customer Service Liaison

2 months ago


Riverdale Park, Maryland, United States Dennis Donnelly - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Relations Representative at Dennis Donnelly - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, promoting State Farm products, and providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized service and support to meet their needs.
  • Insurance Product Promotion: Educate customers about State Farm products, including auto, home, and life insurance, and promote these products to meet their needs.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to communicate effectively with customers and provide personalized support.
  • Insurance Knowledge: Have a strong understanding of insurance products and services, including State Farm's offerings.
  • Language Skills: Be bilingual in Spanish, with the ability to communicate effectively with customers who speak Spanish.
What We Offer
  • Competitive Compensation: Receive hourly pay plus commission/bonus for meeting sales targets and providing exceptional customer service.