Senior Operations Manager
4 days ago
Job Summary:
We are seeking a highly skilled and experienced General Manager to lead our contracted services team. As a General Manager, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.
Key Responsibilities:
- Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
- Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
- Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
- Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
- Manage compliance with all local, state, and federal regulations and codes and maintain all associated records and reports.
- Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements:
- Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
- The ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Meaningful experience in service industry, contract services, or hospitality environment.
- Proven ability leading through other managers.
- Experience in creating and managing a department budget, financial controls, and analysis.
- Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark:
Aramark is a leading provider of food and facilities services to clients around the world. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role.
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