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Customer Service Representative

1 month ago

Reno, Nevada, United States VIMO INC Full time
Customer Service Representative

At VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application data entry. Your primary goal will be to provide timely and accurate assistance to our customers, ensuring their satisfaction and loyalty to our company.

Key Responsibilities:

  • Manage customer accounts and provide technical support
  • Deliver the highest level of customer service experience consistently
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates

Requirements:

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills

What We Offer:

  • Paid Training
  • Full-Time, Seasonal temp-to-permanent roles
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment