Customer Service Representative

4 days ago


Reno, Nevada, United States Blackhawk Network Inc Full time
About Blackhawk Network

Blackhawk Network is a leading provider of global branded payment technologies. We empower businesses to build stronger relationships with their customers, employees, and partners by transforming transactions into meaningful connections.

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide accurate and helpful information to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in MS Office applications
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Blackhawk Network is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



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