Customer Experience Specialist

2 days ago


Rancho Santa Margarita, California, United States Santa Margarita Ford Full time

About Santa Margarita Ford

We are a proud member of the Santa Margarita Auto Group, a family-owned and operated dealership group with a rich history of providing exceptional customer service and support. Our commitment to excellence has earned us numerous awards and recognition within the automotive industry.

We are seeking a highly motivated and customer-focused individual to fill the role of Service Advisor. As a Service Advisor, you will play a critical role in ensuring that our customers receive the best possible service experience. Your responsibilities will include greeting customers promptly, providing timely and professional service, and ensuring that their needs are met.

Job Requirements

  • 18 years of age or older
  • General familiarity with a variety of automobiles
  • Valid driver's license and clean driving record
  • Excellent communication and customer service skills
  • Pre-employment background check and drug test
  • Must be willing to work as part of a team
  • Must have basic computer and phone skills

Compensation

  • $33,280.00 annually, plus commission-based pay
  • A comprehensive benefits package, including medical and dental insurance, paid time off, and 401(k) matching


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