Customer Service Representative

3 days ago


IL United States Archer Daniels Midland Company Full time
Job Title: Customer Service Representative

At Archer Daniels Midland Company, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns
  • Process customer orders, inquiries, and complaints in a timely and efficient manner
  • Work closely with internal and external colleagues to confirm on-time delivery and accurate documentation
  • Maintain accurate and up-to-date customer records and files
  • Assist with accounts receivable efforts and review reports to confirm delivery and proper invoicing
Requirements:
  • Strong written and verbal communication skills
  • Ability to work in a team-oriented environment and collaborate with colleagues
  • Positive customer-centric disposition and service-oriented focus
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Ability to learn web-based and other computer applications as needed
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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