Market Grille Team Member
1 week ago
Position Overview
Job Title: Market Grille Express Clerk
Department: Market Grille Express
FLSA: Non-Exempt
General Function:
The Market Grille Express Clerk is responsible for delivering prompt, efficient, and friendly service to customers. This role involves reviewing and fulfilling customer orders while ensuring that food safety standards are met and maintaining a clean and organized work environment.
Core Competencies:
- Team Collaboration
- Adaptability
- Results Driven
- Customer Centric
- Professional Conduct
Reporting Structure:
Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Market Grille Department Manager, Assistant Market Grille Department Manager, Service Managers
Supervises: None
Key Responsibilities:
- Deliver exceptional customer service by demonstrating care, concern, and patience in all interactions.
- Greet customers warmly and engage with them throughout their shopping experience.
- Assist customers in locating products and fulfilling their requests to enhance their shopping journey.
- Answer phone calls promptly, providing helpful service and taking customer orders as needed.
- Process customer orders at the Market Grille counter efficiently.
- Collaborate with team members to ensure a positive customer experience and a supportive work atmosphere.
- Maintain food safety standards and cleanliness in the work area.
- Monitor food freshness and ensure adequate supply levels are maintained.
- Prepare and restock products as necessary, anticipating daily needs.
- Handle product deliveries and manage inventory effectively.
- Operate cash registers and process transactions accurately.
- Dispose of waste in a timely manner.
- Adhere to company policies regarding hygiene and appearance.
- Report to work as scheduled and punctually.
Additional Responsibilities:
- Assist with dishwashing and cleaning tasks as required.
- Order supplies and manage product pricing.
- Deliver customer orders as needed.
- Support other store departments as necessary.
- Perform additional duties and special projects as assigned.
Qualifications:
- Ability to follow detailed instructions and manage basic mathematical tasks.
- Capability to understand and execute verbal or written instructions.
- No formal education required; six months of related experience preferred.
Physical Requirements:
- Must be able to perform medium physical work, lifting up to 50 pounds occasionally.
- Visual acuity for various tasks, including color differentiation and depth perception.
- Ability to engage in physical activities such as climbing, standing, walking, and lifting.
Work Environment:
This position is typically performed in a retail store setting, which may involve exposure to noise, cleaning chemicals, and varying temperatures.
Equipment Utilized:
Standard kitchen equipment including grills, fryers, dishwashers, and cash register systems.
Customer Interaction:
Regular interaction with customers and the general public, ensuring a positive shopping experience.
Are you ready to contribute to a vibrant team?
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