Human Resources Manager

1 week ago

Baltimore, Maryland, United States City of Baltimore Full time
Job Title: HR Employee Relations Manager

The City of Baltimore is seeking a highly skilled HR Employee Relations Manager to join our Human Resources team. This role is critical in supporting our institution, which comprises approximately 500 full-time and part-time employees. The Employee Relations Manager will be adept at addressing individual employee concerns, managing various employee relations matters, and ensuring compliance with relevant laws and policies.

Key Responsibilities:
  • Employee Relations: Address individual employee concerns and needs promptly and effectively. Manage religious and lactation accommodation requests. Handle substance abuse issues in accordance with company policy and relevant laws. Oversee ADA and FMLA reasonable accommodation requests and FMLA request/absence tracking. Conduct grievance intakes and ensure timely resolution of issues. Perform EEO and non-EEO employee investigations, ensuring thorough and impartial investigations. Facilitate conflict resolution and mediation sessions. Manage Employee Assistance Program (EAP) requests and tracking.
  • Process Improvement: Suggest and implement new processes and procedures to enhance efficiency and employee satisfaction. Utilize technology to streamline HR functions and improve employee engagement.
  • Facilitation and Mediation: Conduct difficult conversations with professionalism and sensitivity. Facilitate mediation sessions.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or a related field is required. Experience with FMLA, EEO, and ADA compliance. 5 years of experience in HR employee relations.
  • Masters degree in a related field is highly desired. Certifications in Human Resources, such as SHRM-CP or SHRM-SCP are preferred. Experience working with Baltimore City government or Maryland State government agencies. Experience facilitating difficult conversations. Mediation certification or mediation experience is preferred. Experience with HRIS systems, especially Workday.
  • Strong interpersonal and communication skills. Ability to manage multiple tasks and priorities effectively. Tech-savvy with experience in HRIS and other relevant software. Strong problem-solving and conflict resolution abilities. Ability to suggest and implement process improvements.
Additional Requirements:
  • Those under final consideration for appointment will be required to authorize the release of and successfully complete a criminal conviction check.
  • This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Please attach a resume with your application.

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