Parts Coordinator
1 day ago
To manage and coordinate the flow of parts in and out of the warehouse, ensuring efficiency and excellent customer service. Key behaviors include excellence, ownership, leadership, trust, honesty, and integrity.
Main Responsibilities- Assist the Parts Manager to ensure the parts department is run efficiently and achieves maximum profitability.
- Be the primary dealer contact for telephone and email enquiries relating to parts pricing, availability, deliveries, catalogue information, and returns.
- Process parts sales orders in the SAP system, ensuring prompt availability of picking tickets to warehouse staff.
- Liaise with parts warehouse staff to ensure all parts orders are picked and shipped on time.
- Run open order reports daily and chase as required.
- Verify picking tickets confirmed and goods issued on all orders using Delivery Monitor.
- Monitor and report to Parts Manager & Parts Co-Ordinator sales orders requiring referral to the Spelle warehouse.
- Responsible for the complete parts returns process from dealer request and return authorisation through to restocking and issuing dealer credit note.
- Liaise and resolve any issues with warehouse operations and if necessary report to Parts Manager & Parts Co-Ordinator for action.
- Responsible for parts counter deliveries and collections.
- Accept flexibility of working hours in season.
- Ensure the parts office is clean, tidy, and free from obstruction.
- Assist warehouse manager with out of season Parts inventory checks.
- Check the parts delivery monitor daily to ensure all orders have been processed.
- Build and maintain good relations with Dealers, suppliers, and Company staff and acquaintances.
- Actively participate in Company training & health & safety training.
- Conduct yourself in accordance with the Companies Health & Safety policies at all times, report any breaches, dangerous occurrences, or accidents to your supervisor or the Health & Safety Representative immediately.
- Actively make suggestions to improve the efficiency in the way the Company operates.
- Maintain accurate manual and electronic files and where relevant in accordance with the data protection act.
- Any other duties deemed to be within your abilities.
- Attain and maintain Krone Product knowledge.
- Attain and maintain a good market and competitor knowledge.
- Undertake and maintain a working knowledge of the SAP system in the areas relating to your role.
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Lafayette, Indiana, United States Jobot Full time{"title": "Parts Coordinator", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Parts Coordinator to join our team at Krone UK. As a key member of our parts department, you will be responsible for managing and coordinating the flow of parts in and out of our warehouse, ensuring efficiency and providing excellent customer...