Warehouse Coordinator

2 hours ago


Lafayette, Indiana, United States Jobot Full time
Job Summary

To ensure the efficient management and coordination of the parts warehouse, you will be responsible for the flow of parts both in and out of the warehouse. This includes managing phone calls and the day-to-day running of the warehouse to provide excellent customer service.

Main Responsibilities

Assist the Parts Manager in ensuring the parts department is run efficiently and achieves maximum profitability.
Be the primary dealer contact for telephone and email enquiries relating to parts pricing, availability, deliveries, catalogue information, and returns.
Process parts sales orders in the SAP system, ensuring prompt availability of picking tickets to warehouse staff.
Liaise with parts warehouse staff to ensure all parts orders are picked and shipped on time.
Monitor and report to the Parts Manager and Parts Co-ordinator sales orders requiring referral to the Spelle warehouse, particularly for heavy, expensive, and fast-moving parts.
Be responsible for the complete parts returns process from dealer request and return authorisation through to restocking and issuing dealer credit notes.
Liaise and resolve any issues with warehouse operations and report to the Parts Manager and Parts Co-ordinator for action as necessary.

Requirements

Build and maintain good relations with Dealers, suppliers, and Company staff and acquaintances.
Actively participate in Company training and health and safety training.
Conduct yourself in accordance with the Companies Health and Safety policies at all times, reporting any breaches, dangerous occurrences, or accidents to your supervisor or the Health and Safety Representative immediately.
Maintain accurate manual and electronic files and where relevant in accordance with the Data Protection Act.
Attain and maintain Krone Product knowledge and a good market and competitor knowledge.
Undertake and maintain a working knowledge of the SAP system in the areas relating to your role.

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