Parts Coordinator
4 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Parts Coordinator to join our team at Kröne UK. As a key member of our parts department, you will be responsible for ensuring the efficient flow of parts in and out of our warehouse, managing phone calls and day-to-day operations, and providing exceptional customer service.
Key Responsibilities:
* Assist the Parts Manager in ensuring the parts department runs efficiently and achieves maximum profitability
* Serve as the primary dealer contact for telephone and email enquiries related to parts pricing, availability, deliveries, catalogue information, and returns
* Process parts sales orders in the SAP system, ensuring prompt availability of picking tickets to warehouse staff
* Liaise with parts warehouse staff to ensure timely picking and shipping of orders
* Run open order reports daily and chase as needed
* Verify picking tickets and goods issued on all orders using Delivery Monitor
* Monitor and report to Parts Manager & Parts Co-ordinator sales orders requiring referral to the Spelle warehouse
* Responsible for the complete parts returns process from dealer request and return authorisation through to restocking and issuing dealer credit note
* Liaise and resolve any issues with warehouse operations and report to Parts Manager & Parts Co-ordinator as necessary
* Assist with out-of-season parts inventory checks
Requirements:
* Excellent communication and organisational skills
* Ability to work accurately and efficiently in a fast-paced environment
* Strong problem-solving skills and ability to work independently
* Proficiency in SAP system and ability to learn new software quickly
* Strong attention to detail and ability to maintain accurate records
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for logistics and customer service, please submit your application, including your CV and a covering letter, to [tim.mizen@krone-uk.com](mailto:tim.mizen@krone-uk.com).
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