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Insurance Customer Service Representative

2 months ago

Sanford, Florida, United States State Farm Insurance Full time
Office Representative Job Description

As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:

Key Responsibilities:
  • Assisting customers with their insurance needs and providing personalized support
  • Processing insurance policy changes and updates in a timely and accurate manner
  • Handling incoming and outgoing phone calls, responding to customer inquiries, and resolving issues
  • Maintaining accurate and organized customer files and records
  • Preparing and processing insurance quotes and applications
  • Collaborating with team members to achieve office goals and objectives
  • Promoting and cross-selling insurance products and services to customers
  • Handling policy renewals and cancellations, as well as assisting with claims processing and follow-up

As an Office Representative, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be expected to stay up-to-date on insurance industry trends and regulations, and to maintain a professional and friendly demeanor at all times.

We are seeking a highly motivated and customer-focused individual to join our team. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.