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Healthcare Service Coordinator
2 months ago
Position Overview
The Healthcare Service Coordinator plays a vital role within the Pacific Medical Centers team, facilitating the seamless delivery of various patient care services. This position requires a high degree of autonomy in managing a diverse range of administrative and clerical responsibilities.
Strong communication and problem-solving abilities are essential for addressing patient care and clinic-related issues effectively.
This role encompasses a variety of front office administrative tasks within both primary care and specialty departments. Key responsibilities include:
- Managing patient referrals and registrations (as applicable).
- Coordinating patient scheduling and ensuring efficient appointment management.
- Providing exceptional customer service and handling phone inquiries.
- Greeting visitors and performing various clerical duties.
- Ordering and maintaining office supplies and providing backup support services.
- Collecting co-payments and arranging for interpreter services when necessary.
- Executing other clinic-related tasks as assigned.
At Pacific Medical Centers, we recognize that our caregivers are invaluable. Join our dedicated team and thrive in a culture that prioritizes patient-centered, holistic care built on understanding, commitment, and mutual respect. Your contributions are valued here, as we believe that empowering our team members is key to inspiring and retaining the best talent.
Required Qualifications:
- Minimum of 1 year experience in a medical or healthcare environment; or
- At least 2 years in a customer service capacity.
- 6 months of recent experience in a receptionist or front desk role.
Preferred Qualifications:
- 3 months of relevant experience with recurring appointments.
- Familiarity with medical terminology and basic medical record procedures.
Why Choose Pacific Medical Centers?
We offer exceptional benefits designed to support your well-being, professional growth, and financial security. Our commitment to your care allows you to focus on delivering our mission of advocacy, education, and extraordinary patient care.
About Pacific Medical Centers
At Pacific Medical Centers, we embody our promise of "Know me, care for me, ease my way." Working within our organization means that regardless of your role, we will support you in your career journey, enabling you to provide support to others. We are proud to offer top-tier benefits and foster an inclusive workplace where diversity is celebrated, and every voice is heard and respected.
About Our Team
Pacific Medical Centers is part of a larger network dedicated to delivering quality, compassionate, and coordinated care across multiple states. Our collective strength lies in our commitment to serving our communities and advancing best practices in healthcare.
Pacific Medical Centers is an Equal Opportunity Employer, committed to creating a diverse workforce and ensuring that every employee has the right to work in an environment free from discrimination and harassment.
