Patient Services Coordinator
1 day ago
We are seeking a highly skilled and detail-oriented Patient Services Specialist to join our team at Providence Swedish Medical Group. As a key member of our front office team, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our clinics.
Key Responsibilities- Provide top-notch customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Coordinate internal and external clinic phone communications, ensuring seamless communication among staff, patients, and providers.
- Accurately collect and distribute patient records, maintaining confidentiality and adhering to HIPAA guidelines.
- Administer co-pay collection from patients, handling financial transactions with precision and attention to detail.
- Perform various clerical, scheduling, and records activities to support patients and staff, ensuring efficient and effective operations.
- Prior experience providing exceptional customer service in a fast-paced environment, including handling confidential data with discretion.
- Electronic Medical Records (EMR) experience is a plus, but not required.
- Previous experience in a healthcare setting is highly valued, but not necessary.
We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. Our commitment to diversity, equity, and inclusion creates a workplace where everyone feels valued, respected, and empowered to succeed.
About ProvidenceProvidence Swedish Medical Group is a leading healthcare organization in the Puget Sound area, dedicated to providing high-quality patient care and advancing the field of medicine. Our team of caregivers is passionate about delivering exceptional patient experiences and making a positive impact in our communities.
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