Lease Operations Specialist

6 days ago


Sacramento, California, United States USA Multifamily Management, Inc. Full time

About the Community

The AJ Apartments is a 345-unit Conventional Market-Rate Community located in Sacramento, California. We are seeking a highly motivated and customer-focused Leasing Associate to join our team.

Responsibilities:

  • Pricing and Floor Plans Expertise: Demonstrate a strong understanding of pricing, floor plans, and other offerings the community provides.
  • Leasing Process Management: Manage the leasing process, including performing initial outreach, following up consistently, touring the community and apartment homes, and utilizing closing techniques to secure the application.
  • Documentation and Communication: Accurately prepare and assist new residents with all leasing paperwork, such as move-in packets, applications, lease agreements, income verifications and screenings.
  • Customer Service: Assist residents with submitting service requests, rent payments, and general questions about the community and their home.

Requirements:

  • Experience: At least two (2) years of experience in a sales and customer service role, lease-up or apartment leasing experience preferred.
  • Skills: Strong Customer Service and Communication Skills, Positive attitude, Professionalism, and Enthusiasm, Team player with the ability to interact with a variety of people and personality types.
  • Credentials: Valid CA driver's license & reliable transportation, High School Diploma or GED required.

Compensation and Benefits:

  • Salary: Starting at $22-24 per hour with a bonus program.
  • Benefits Package: Comprehensive benefit program including medical, dental, life insurance, paid time off, and a 401(k) plan with a generous employer matching contribution.

To Apply: Attach resume to online application. USA Multifactory Management, Inc. is an equal opportunity employer and a drug-free work place.



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