Product Owner/Sr Product Owner, Technology Products

2 weeks ago

Dallas, Texas, United States American Airlines Full time
About This Role

We are seeking a highly skilled Product Owner to join our Crew Scheduling Strategy and Support team within the Integrated Operations Division. As a Product Owner, you will be responsible for representing the voice of customers who are crew members and crew scheduling department members and users of various applications.

Key Responsibilities
  • Contribute to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
  • Utilize technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
  • Communicate regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention
  • Coordinate with other Product team members to manage product dependencies and increments of value
  • Perform continuous product discovery and offer valuable solutions that align to Product OKRs
  • Understand the budgetary implications, related organizational constraints in factoring areas of focus
  • Use data to define baselines, measure outcomes, share insights, order backlog items, etc.
  • Conduct competitive benchmarking, present new technologies/solutions, identify unmet/underserved need
  • Define and maintain a healthy backlog, operating consistently in adopting organizational standards and present the backlog items with squads and external team members
  • Seek input from product, process and technology areas and balance time-sensitive improvements needed for maintaining both technical and product health
  • Collaborate with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security
  • Influence leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
  • Practice agility in discovering and delivering value continuously
Requirements
  • Bachelor's degree in related field plus 3 years of experience in Product Management/Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of equivalent Product Management/Delivery experience
  • Experience determining Product Market fit and defining a Go-to-Market strategy
  • Demonstrate familiarity with Agile Product Management tools
  • Relevant certifications in Product Management/Product Delivery field
  • Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
What We Offer

As a valued member of our team, you will have access to a range of benefits, including:

  • Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
  • Health Benefits: Access to health, dental, prescription and vision benefits to help you stay well
  • Wellness Programs: Tools, resources and support to help you be the best version of yourself
  • 401(k) Program: Employer contributions available after one year
  • Additional Benefits: Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
About American Airlines

We are a dynamic workforce at American Airlines, committed to inclusion and diversity. Our 20+ Employee Business Resource Groups connect our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

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