ERP Platform Product Owner

2 months ago

Dallas, Texas, United States Loloi Rugs Full time

Company Overview

Loloi Rugs is a prominent textile brand specializing in the design and creation of rugs, pillows, and throws for a beautifully curated home. Established in 2004, our family-owned business has experienced rapid growth, expanding our dedicated team to hundreds of employees and enhancing our distribution capabilities. We take pride in our extensive product range and have garnered the trust of retailers and designers globally, earning the prestigious ARTS Award for 'Best Rug Manufacturer' multiple times.

Important Security Notice

To protect yourself from potential scams, please verify the legitimacy of any job offers from Loloi. We will never ask for payment or sensitive personal information during the recruitment process. Our communication will only come from official email addresses. Your safety is our priority, and we are committed to providing a secure hiring experience.

Position Overview

Loloi Rugs is in search of a Product Owner to oversee, enhance, and optimize our ERP platform. This role will act as the System Owner and Functional Lead, responsible for managing data flows, integrations, configurations, feature enhancements, and technical support. The Product Owner will be tasked with gathering business requirements, managing projects, and providing leadership to ensure the ERP system aligns with the company's objectives.

Key Responsibilities:

  • Identify and define system enhancements based on business needs and technical capabilities.
  • Collect and analyze requirements from various departments to improve the ERP system.
  • Collaborate with stakeholders to establish and validate integration points across the technology stack.
  • Document system gaps for the product backlog to facilitate future enhancements.
  • Manage and prioritize the backlog of bugs, feature requests, and improvements.
  • Lead the development of new configurations and maintain supporting documentation for change management and user training.
  • Create business case documentation and financial justifications for initiatives, working with IT leadership to outline project approaches and timelines.
  • Document current and future business process requirements, including data flows and reporting needs.
  • Oversee testing phases for implementations to ensure systems meet stakeholder requirements.
  • Provide support for new site implementations and major rollouts to ensure successful adoption.
  • Offer expertise in distribution and inventory operations for guidance and best practices.
  • Maintain a comprehensive understanding of master data management to uphold standards across all platforms.
  • Manage relationships with software vendors to ensure excellent service and responsiveness.
  • Provide advanced operational support, employing troubleshooting techniques to minimize business disruptions.
  • Coordinate multiple projects, ensuring successful implementation and delivery.
  • Manage software version upgrades with stakeholders and vendors to ensure smooth transitions.
  • Troubleshoot and resolve ERP system issues.
  • Oversee DevOps processes to enhance system performance and reliability.
  • Facilitate scrum meetings to promote effective communication and collaboration.
  • Define and implement new features to support business growth and operational efficiency.
  • Ensure cross-functional communication to align ERP initiatives with company goals.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field or equivalent experience.
  • 4+ years of experience with Enterprise ERP systems.
  • 2+ years in a Project Manager or Product Owner capacity.
  • Familiarity with Agile methodologies and experience in a SCRUM environment.
  • Strong project management skills, capable of leading projects from inception to completion.
  • Excellent verbal and written communication skills for effective collaboration with business and technical teams.
  • In-depth understanding of data requirements and flows.
  • Strong business communication and presentation abilities.
  • Ability to manage multiple projects involving various departments and external partners.
  • Exceptional interpersonal, analytical, organizational, and problem-solving skills.
  • Strong time management abilities; highly organized and detail-oriented with a proactive approach.

Desirable Qualifications:

  • Experience with integrations between SaaS-based enterprise systems and third-party stakeholders.
  • Background in software engineering.
  • Experience in business process management.
  • Familiarity with project management tools such as Jira, Notion, or Asana.

What We Offer:

  • Comprehensive health, dental, and vision benefits.
  • Paid parental leave.
  • 401(k) plan with employer matching.
  • A culture that promotes meritocracy and growth opportunities.
  • A stable, family-owned company that values its employees.

Loloi Rugs is committed to diversity and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status. We encourage a diverse pool of applicants and consider all qualified candidates. If you require accommodations due to a special need or disability, please inform us.

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