Product Owner/Sr Product Owner, Technology Products

4 weeks ago

Dallas, Texas, United States American Airlines Full time
Product Owner/Sr Product Owner, Technology Products

Are you ready to explore a world of possibilities in a dynamic and innovative environment? As a Product Owner/Sr Product Owner, Technology Products, you will play a key role in shaping the future of American Airlines' technology products.

About the Role

This is a member of the Crew Scheduling Strategy and Support team within the Integrated Operations Division. You will represent the voice of customers who are crew members and crew scheduling department members and users of various applications by serving in the role of Product Owner for the Crew Scheduling product.

You will lead activities associated with the automation and implementation of the Pilot and Flight Attendant CBAs.

Key Responsibilities
  • Contributes to the co-creation of Product Vision and Product Strategy tied to Portfolio goals
  • Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
  • Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention
  • Coordinates with other Product team members to manage product dependencies and increments of value
  • Performs continuous product discovery and offers valuable solutions that align to Product OKRs
  • Understands the budgetary implications, related organizational constraints in factoring areas of focus
  • Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
  • Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
  • Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
  • Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
  • Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security)
  • Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
  • Practices agility in discovering and delivering value continuously
Requirements

Bachelor's degree in related field plus 3 years of experience in Product Management/Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience

Experience determining Product Market fit and defining a Go-to-Market strategy

Demonstrate familiarity with Agile Product Management tools

Relevant certifications in Product Management/Product Delivery field

Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.

What We Offer

As a valued member of the American Airlines team, you will enjoy a range of benefits, including:

  • Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network
  • Health Benefits: Access to health, dental, prescription and vision benefits, virtual doctor visits, flexible spending accounts and more
  • Wellness Programs: Tools, resources and support to help you stay well
  • 401(k) Program: Employer contributions available after one year
  • Additional Benefits: Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

At American Airlines, we value diversity and inclusion and are committed to creating an inclusive work environment that meets the needs of our diverse world.

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