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Insurance Account Manager

1 month ago

Cedar Rapids, Iowa, United States TrueNorth Companies Full time
About the Role

We are seeking a highly skilled and driven Account Manager to join our Personal Lines team at our Cedar Rapids, IA office. As a key member of our team, you will be responsible for delivering exceptional customer service, building lasting relationships with clients and carriers, and ensuring high client experience.

Key Responsibilities
  • Manage client accounts and ensure all deadlines are met
  • Assist leaders in marketing and placing new business and/or renewal business while maintaining process per workflows
  • Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
  • Communicate with clients and answer questions regarding provided policies and/or services
  • Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external
  • Travel or visit insurance companies and/or clients, when necessary
  • Continuously seek to identify opportunities & solutions that allow for a more effective and efficient delivery of a top-quality client experience
Requirements
  • High School diploma or GED required, two or four-year degree preferred
  • 3+ years of demonstrated insurance experience is required
  • P&C Insurance license required
  • Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions
  • Understand the different processes/forms associated with the varying coverages and insurers
  • Experience working with EPIC Agency Management Software preferred
What We Offer
  • A competitive benefit package
  • Wellbeing programs and incentives
  • A positive work culture
Why TrueNorth?

We are a company focused on developing our people and growing the business. We offer a supportive and collaborative work environment, and we are committed to making a positive impact in our community.