Compliance Program Coordinator

3 weeks ago

Washington, Washington, D.C., United States Securitas Security Services USA, Inc. Full time
Job Summary

The Compliance Program Coordinator will provide high-level administrative support and programmatic oversight to datacenter physical security compliance for a complex, multi $100M global client account that spans 30+ countries. This role will be responsible for facilitating, monitoring, and documenting procedures, processes, and overall compliance related to security officer services.

Key Responsibilities
  • Collaborate with datacenter security operations and other stakeholders to monitor enforcement of standard operating procedures.
  • Identify compliance risks and concerns and implement solutions to improve controls and operations; make suggestions for improvement and take corrective actions when needed.
  • Provide clear and timely findings, determinations, and recommendations to business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.
  • Disseminate written expectations and procedures related to compliance activities.
  • Assist in the development and implementation of training programs in accordance with compliance initiatives.
  • Schedule and facilitate a variety of meetings and webinars to share information and build awareness.
  • Provide support on projects that drive process improvement within the operations and program support teams; recommend changes to workflows and operating practices to improve efficiency.
  • Assist with development, scheduling, and completion of compliance evaluations.
  • Maintain a customer service approach to problem solving and work with client and program management to find solutions to contract compliance and risk assessments.
Requirements
  • Associate's degree and/or 2 years of related experience preferred, bachelor's degree highly preferred, or an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company.
  • Intermediate-level skill using Microsoft Office applications, including MS Forms, Word, Excel, PowerPoint, MS Power BI, Teams, OneNote, Project, Visio, and SharePoint.
Competencies
  • Excellent organizational skills and high attention to detail.
  • Effective time management to deliver projects on time and that meet expectations.
  • Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form, and act upon such instruction to accomplish a given task or project.
  • Excellent problem-solving skills.
  • Competent writer; exhibits knowledge of spelling, grammar, and punctuation.
  • Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
  • Capably work under pressure while maintaining a professional image and approach with both internal and external customers.
  • Thorough understanding of standard office procedures and practices.
  • Ability to create and revise documentation with a variety of stakeholders.
  • Ability to thrive in a detail-oriented environment with quickly changing requirements.
  • Demonstrated ability to quickly learn unfamiliar areas of business.
  • Ability to exercise independent judgment and decision-making skills.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to be an effective team member and handle projects responsibly.
  • Strong customer and results orientation.
  • Ability to multi-task.
Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

  • Ability to travel to support compliance program functions.
  • Required ability to manage multiple tasks concurrently.
  • Computer usage, which may include prolonged periods of data analysis.
  • Handling and being exposed to sensitive and confidential information.
  • Regular talking and hearing.
  • Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
  • Close vision, distance vision, and ability to adjust focus.
  • May be required to use vehicle in the performance of duties.

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