Business Operations Specialist
7 days ago
Xometry is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of customized parts to our customers. This role requires a strong understanding of supply chain management, quality control, and customer service.
Key Responsibilities
- Monitor and track the progress of customer orders and partner jobs
- Provide excellent customer and partner service by building relationships and communicating effectively
- Apply technical knowledge to ensure jobs are delivered on time and to the required quality standards
- Understand supplier capabilities and execute supplier oversight activities
- Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues
Requirements
- Prior project management, supply chain, and customer service experience required
- Minimum of 3 years of related experience, preferably in manufacturing or operations
- Strong organizational skills and ability to work in a dynamic environment
- Strong communication skills and ability to manage up and to the side
About Xometry
Xometry is a fast-growing digital technology company that is disrupting the manufacturing industry. We believe in diversity, equity, inclusion, and belonging, and we are committed to creating a positive workplace for all. Xometry is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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