Business Operations Specialist

7 days ago


San Antonio, Texas, United States Xometry Full time
Job Summary

Xometry is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of customized parts to our customers. This role requires a strong understanding of supply chain management, quality control, and customer service.

Key Responsibilities
  • Monitor and track the progress of customer orders and partner jobs
  • Provide excellent customer and partner service by building relationships and communicating effectively
  • Apply technical knowledge to ensure jobs are delivered on time and to the required quality standards
  • Understand supplier capabilities and execute supplier oversight activities
  • Assess the impact of manufactured part rejections and communicate with suppliers and customers to resolve issues

Requirements
  • Prior project management, supply chain, and customer service experience required
  • Minimum of 3 years of related experience, preferably in manufacturing or operations
  • Strong organizational skills and ability to work in a dynamic environment
  • Strong communication skills and ability to manage up and to the side

About Xometry
Xometry is a fast-growing digital technology company that is disrupting the manufacturing industry. We believe in diversity, equity, inclusion, and belonging, and we are committed to creating a positive workplace for all. Xometry is an equal opportunity employer and welcomes applicants from diverse backgrounds.

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