Business Operations Analyst

4 weeks ago


San Antonio, Texas, United States Customer_Military & Government Full time
Business Analyst Job Description

We are seeking a highly skilled Business Analyst to support our Production and Customer Service Team.

Key Responsibilities:

  • Create and compile reports using various reporting tools.
  • Provide analytical support for ongoing client optimization consulting and reporting engagements.
  • Maintain operational reporting and analysis efforts.
  • Support the development of reporting and consulting deliverables.
  • Identify trends using data analysis.
  • Utilize reporting systems to pull, analyze, and report client-specific data.
  • Revise report templates to meet specific business needs.
  • Partner with internal resources to build upon current operations reporting and efficiency metrics.
  • Identify recurrent trends and provide feedback and suggestions for improvement.
  • Analyze reporting, data, and industry trends to develop recommendations for client savings and renegotiation opportunities.
  • Support the creation of consulting deliverables or Production initiatives.
  • Liaise with other departments to ensure format changes and client specifications are adopted and implemented uniformly.

Requirements:

  • 2 years of experience working in a business environment with 1 year of experience compiling reports and analyzing data.
  • OR 4 years of experience working in a business environment that includes 2 years of experience compiling reports and analyzing data.
  • Proficiency with MS Outlook, Excel, and PowerPoint.
  • Familiarity with MS Access preferred.
  • Travel industry knowledge preferred.
  • Excellent oral/written communication skills to communicate internally.
  • Ability to independently learn new systems.
  • Good critical thinking skills.
  • Ability to set priorities and work in a fast-paced, multi-project environment.
  • Strong customer service orientation.
  • Ability to analyze data from a variety of sources.
  • Strong attention to detail and self-motivated.
  • Ability to manage time and prioritize workload efficiently, work independently and as a team player.

Preferred Qualifications:

  • Candidates located in the San Antonio Texas area preferred.
  • Will consider a possible telecommute position for highly qualified candidates.

About the Company:

Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking a highly skilled Business Analyst to support our Production and Customer Service Team.



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