Business Operations Analyst
4 weeks ago
We are seeking a highly skilled Business Analyst to support our Production and Customer Service Team.
Key Responsibilities:
- Create and compile reports using various reporting tools.
- Provide analytical support for ongoing client optimization consulting and reporting engagements.
- Maintain operational reporting and analysis efforts.
- Support the development of reporting and consulting deliverables.
- Identify trends using data analysis.
- Utilize reporting systems to pull, analyze, and report client-specific data.
- Revise report templates to meet specific business needs.
- Partner with internal resources to build upon current operations reporting and efficiency metrics.
- Identify recurrent trends and provide feedback and suggestions for improvement.
- Analyze reporting, data, and industry trends to develop recommendations for client savings and renegotiation opportunities.
- Support the creation of consulting deliverables or Production initiatives.
- Liaise with other departments to ensure format changes and client specifications are adopted and implemented uniformly.
Requirements:
- 2 years of experience working in a business environment with 1 year of experience compiling reports and analyzing data.
- OR 4 years of experience working in a business environment that includes 2 years of experience compiling reports and analyzing data.
- Proficiency with MS Outlook, Excel, and PowerPoint.
- Familiarity with MS Access preferred.
- Travel industry knowledge preferred.
- Excellent oral/written communication skills to communicate internally.
- Ability to independently learn new systems.
- Good critical thinking skills.
- Ability to set priorities and work in a fast-paced, multi-project environment.
- Strong customer service orientation.
- Ability to analyze data from a variety of sources.
- Strong attention to detail and self-motivated.
- Ability to manage time and prioritize workload efficiently, work independently and as a team player.
Preferred Qualifications:
- Candidates located in the San Antonio Texas area preferred.
- Will consider a possible telecommute position for highly qualified candidates.
About the Company:
Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking a highly skilled Business Analyst to support our Production and Customer Service Team.
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