ServiceNow Technical Architect

9 hours ago

Washington, Washington, D.C., United States AHU Technologies Inc Full time
Job Description

As a ServiceNow Technical Architect at AHU Technologies Inc, you will play a key role in designing and implementing end-to-end ServiceNow solutions that align with business objectives and requirements. Your expertise will be instrumental in developing technical architecture, data models, integrations, and workflows to support business processes.

Key Responsibilities:
  • Develop technical architecture and design end-to-end ServiceNow solutions that meet business needs.
  • Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies.
  • Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and design documents.
  • Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs.
  • Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques.
  • Identify opportunities to optimize ServiceNow performance and scalability, implementing performance tuning measures and monitoring system performance.
  • Ensure adherence to governance, compliance, and security standards in ServiceNow implementations, implementing security controls, access restrictions, and audit mechanisms as necessary.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
  • ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.
  • Proven experience architecting and implementing complex ServiceNow solutions in enterprise environments.
  • In-depth knowledge of ServiceNow platform architecture, modules, and components.
  • Strong knowledge of the following ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM, and SPM.
  • Experience with ServiceNow integrations using REST, SOAP, and other protocols.
  • Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.

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