AR Customer Service and Correspondence Specialist
2 weeks ago
UofL Health is seeking a highly skilled and customer-focused AR Customer Service and Correspondence Specialist to join our team. As a key member of our Accounts Receivable department, you will play a critical role in providing exceptional customer service to patients, insurance companies, and physician offices.
Key Responsibilities- Answer incoming calls and respond to inquiries regarding patient accounts in a timely and professional manner.
- Assist patients and guarantors with resolving account issues, including updating insurance information and resubmitting claims.
- Process credit card payments and document notes in the AR system.
- Send patient or insurance summaries and itemized statements of charges as requested.
- Work assigned accounts to meet daily productivity goals and maintain compliance with company policies and procedures.
- High School Diploma or equivalent required.
- 1 year of customer service, patient registration, billing, or equivalent experience preferred.
- Working knowledge of medical and insurance terms desirable.
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a comprehensive training program to ensure your success in this role.
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Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Accounts Receivable Customer Service Specialist plays a vital role in providing exceptional customer service to patients, insurance companies, and physician offices. This position requires strong communication skills, attention to detail, and the ability to resolve complex account issues in a timely and professional manner.Key...
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Accounts Receivable Specialist
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Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Accounts Receivable Customer Service Specialist plays a vital role in providing exceptional customer service to patients, insurance companies, and physician offices regarding hospital accounts. With a focus on resolution, this specialist assists patients, guarantors, and insurance companies on inquiries related to patient...
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Louisville, Kentucky, United States UofL Health Full timeJob Summary:The Accounts Receivable Customer Service Representative is responsible for providing exceptional customer service to patients, insurance companies, and physician offices regarding hospital accounts. This role involves answering incoming calls, resolving inquiries, and taking appropriate action to update insurance information and resubmit hospital...
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