Customer Service Representative
3 weeks ago
We are seeking a highly skilled and compassionate individual to join our team as a Customer Service Specialist. As a key member of our Retail team, you will be responsible for delivering exceptional customer service and support to our clients in a variety of ways.
Key Responsibilities:
- Engage in meaningful conversations to verify account information and perform loan and deposit transactions
- Uncover client needs and provide personalized solutions
- Work collaboratively with team members to resolve issues and meet customer needs
- Maintain confidentiality and handle sensitive information with discretion
Requirements:
- Ability to communicate effectively (written and verbally) and work well in teams
- Strong attention to detail and ability to work independently
- Passion for building and maintaining customer relationships
- Ability to lift up to 35 pounds and work in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
German American Bancorp and its family of financial services companies are committed to delivering genuine, customized, personal service to our customers and communities. We are a values-driven organization that prioritizes integrity, respect, and excellence in all that we do.
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