AR Customer Service and Correspondence Specialist

3 days ago


Louisville, Kentucky, United States UofL Health Full time
Job Summary

The Accounts Receivable Customer Service Specialist plays a vital role in providing exceptional customer service to patients, insurance companies, and physician offices. This position requires strong communication skills, attention to detail, and the ability to resolve complex account issues in a timely and professional manner.

Key Responsibilities
  • Answer incoming calls and respond to patient inquiries regarding hospital accounts
  • Assist patients and guarantors with account resolution, including resolving billing discrepancies and providing itemized statements
  • Process credit card payments and reconcile cash receipts
  • Document all telephone calls and correspondence in the AR system
  • Perform other duties as assigned by the AR Support Service Manager
Requirements
  • High School Diploma or equivalent
  • 1 year of customer service, patient registration, or billing experience
  • Working knowledge of medical and insurance terms

UofL Health is a fully integrated regional academic health system committed to providing patients with access to the most advanced care available. If you are a customer service professional looking for a challenging and rewarding role, we encourage you to apply for this position.



  • Louisville, Kentucky, United States UofL Health Full time

    About the RoleUofL Health is seeking a highly skilled and customer-focused AR Customer Service and Correspondence Specialist to join our team. As a key member of our Accounts Receivable department, you will play a critical role in providing exceptional customer service to patients, insurance companies, and physician offices.Key ResponsibilitiesAnswer...


  • Louisville, Kentucky, United States UofL Health Full time

    Job SummaryThe Accounts Receivable Customer Service Specialist plays a vital role in providing exceptional customer service to patients, insurance companies, and physician offices regarding hospital accounts. With a focus on resolution, this specialist assists patients, guarantors, and insurance companies on inquiries related to patient...


  • Louisville, Kentucky, United States UofL Health Full time

    Job Summary:The Accounts Receivable Customer Service Representative is responsible for providing exceptional customer service to patients, insurance companies, and physician offices regarding hospital accounts. This role involves answering incoming calls, resolving inquiries, and taking appropriate action to update insurance information and resubmit hospital...


  • Louisville, Kentucky, United States UofL Health Full time

    Job Summary:As a key member of the UofL Health team, the AR Refund Specialist plays a crucial role in ensuring accurate and timely refunds to patients and insurance groups. This position requires strong analytical and communication skills, as well as the ability to work independently with minimal supervision.Responsibilities:Refund Processing: Determine...


  • Louisville, Kentucky, United States UofL Health Full time

    Job SummaryAs a key member of our team at UofL Health, the AR Refund Specialist - Credit Balance Resolution will be responsible for analyzing and resolving credit balances on patient accounts. This role requires strong analytical and communication skills, as well as the ability to work independently with minimal supervision.ResponsibilitiesRefund Request...


  • Louisville, Kentucky, United States Transplace Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our Transportation Management division. As a key contributor to our team, you will play a vital role in supporting Fortune 500 clients' transportation and logistics needs.Key ResponsibilitiesFreight Coverage: Ensure timely pick-up and delivery of freight, proactively analyzing...


  • Louisville, Kentucky, United States Adecco Full time

    Job OverviewAdecco is seeking a skilled Customer Service Representative to join our team in Louisville, KY. As a Hybrid Customer Service Specialist, you will be responsible for delivering exceptional customer service to our clients' shareholders, resolving complex issues, and building customer confidence.Key Responsibilities:Respond to customer inquiries via...


  • Louisville, Kentucky, United States J. Knipper and Company, Inc. Full time

    Customer Operations SpecialistWe are seeking a skilled Customer Operations Specialist to join our team at J. Knipper and Company, Inc. The ideal candidate will have a strong background in customer relationships and order processing, with excellent conflict resolution skills.Key Responsibilities:Establish and maintain strong customer relationships through...


  • Louisville, Kentucky, United States J. Knipper and Company, Inc. Full time

    Customer Operations SpecialistWe are seeking a highly skilled Customer Operations Specialist to join our team at J. Knipper and Company, Inc.Key Responsibilities:Establish and maintain strong customer relationships with sound knowledge of order processing and conflict resolution.Work in a team-structured environment to provide exceptional customer service...


  • Louisville, Kentucky, United States Confluent Health Full time

    Accounts Receivable SpecialistConfluent Health is seeking a detail-oriented and organized Accounts Receivable Specialist to join our accounting team. The successful candidate will be responsible for invoicing customers, posting customer payments, and tracking account activity. This individual will work closely with the AR Team Lead, Team Accountants, and...


  • Louisville, Kentucky, United States Rainbow Blossom Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Rainbow Blossom. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our...


  • Louisville, Kentucky, United States Rainbow Blossom Full time

    Customer Service/Produce Specialist Job DescriptionRainbow Blossom is a thriving part of the Louisville community, dedicated to improving the quality of life for ourselves, our community, and our company.Key Responsibilities:Provide exceptional customer service, ensuring a positive experience for every customer.Assist customers in finding products,...


  • Louisville, Kentucky, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Operations Specialist to join our team at Randstad. As a Customer Operations Specialist, you will be responsible for handling purchase orders from generation to submittal to the client, building purchase orders in the Order Management System, verifying customer information and pricing, and ensuring...


  • Louisville, Kentucky, United States Enterprise Call Center Full time

    Job Title: Call Center SpecialistWe are seeking a highly skilled and customer-focused Call Center Specialist to join our team at Enterprise Call Center. As a Call Center Specialist, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Manage large volumes of...


  • Louisville, Kentucky, United States Value City Furniture Full time

    About the Role:The Customer Service Associate plays a vital role in ensuring our customers have a seamless shopping experience. This individual serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and keeping customers informed of their order status.Key Responsibilities:Embodies our values: Adventure Guides,...


  • Louisville, Kentucky, United States Oak View Group Full time

    Job Summary:The Customer Service Representative will be responsible for providing excellent customer service to guests while working in a fast-paced concession stand environment. This role will involve operating a cash register, accepting payment, and serving concession items to guests.Key Responsibilities:Conduct cash register sales by entering orders and...


  • Louisville, Kentucky, United States Wipro Full time

    Job Title: Oracle Integration Cloud SpecialistWipro is seeking an experienced Oracle Integration Cloud Specialist to join our team. As an Oracle Integration Cloud Specialist, you will be responsible for designing, implementing, and supporting Oracle Integration Cloud solutions.Key Responsibilities:Design and implement Oracle Integration Cloud solutions to...


  • Louisville, Kentucky, United States German American Full time

    Job Title: 920 FT Customer Service SpecialistWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service Specialist. As a key member of our Retail team, you will be responsible for delivering exceptional customer service and support to our clients in a variety of ways.Key Responsibilities:Engage in meaningful...


  • Louisville, Kentucky, United States Wipro Full time

    Job Title: Oracle Integration Cloud SpecialistWe are seeking an experienced Oracle Integration Cloud Specialist to join our team. The ideal candidate will have a strong background in Oracle ERP Cloud and Oracle Integration Cloud, with a focus on technical development and implementation.Key Responsibilities:Design and implement Oracle Integration Cloud...


  • Louisville, Kentucky, United States German American Full time

    Job Title: Customer Service Specialist - Louisville, KYGenuine, customized, personal service is at the heart of German American Bancorp's commitment to excellence. As a Customer Service Specialist, you will play a vital role in delivering exceptional experiences to our customers and communities.Key Responsibilities:• Engage with customers to verify account...