Supply Chain Manager Americas

1 month ago


Pennsylvania, United States Estée Lauder Companies Full time
Americas Supply Planning Manager

About Estee Lauder Companies

As a global leader in prestige beauty, Estee Lauder Companies is dedicated to delivering transformative products and experiences that inspire individual beauty. With a diverse portfolio of 25 brands sold in 150 countries, the company is driven by a passion for creativity and innovation.

The Estee Lauder Companies embarked on the Leading Beauty Forward program, a strategic initiative to fuel product innovation and enhance market agility. A key element of this program was the design of a new Global Business Services (GBS) operation center in Panama, which will deliver Finance, Human Resources, and Legal services to ELC employees across several geographies and time zones.

The GBS team will provide a one-stop-shop solution for the ELC businesses, supported by new customer engagement insights, new systems, and new reporting. In addition to delivering exceptional service, the team will also be responsible for continuously streamlining work in pursuit of growing its service offering in support of achieving ELC's strategic and business objectives.

Position Overview:

The Americas Supply Planning Manager is responsible for ensuring stock is on time and meeting necessary metrics for Brands and markets. This role provides visibility to out of stocks, surplus, and excess, and resolves challenges with stakeholders due to lack of products, supply constraints, over or under attainment.

This position is critical for the regional team and LATAM businesses, and requires strong analytical skills, attention to detail, and the ability to build strong relationships and navigate multiple cross-functional stakeholders.

Key Responsibilities:

  • Ensure availability and provide visibility of inventory to commercial and marketing teams to generate action plans for basic business and new product launches.
  • Full analysis and drive improvements of Supply plan risks in short, medium, and long term.
  • Communication and work with the global team to improve supply availability.
  • Work with stakeholders to deliver 95% fill rate levels.
  • Collaborate with the Global Supply Planning and be a strong voice for the region to ensure Commercial leaders and brands are getting the supply required to support their business.
  • Partner with Sales and retailers to drive optimal inventory levels in trade.
  • Partner closely with Demand Planning & Brand teams to drive a step change in demand management.
  • Optimize inventory to prevent excess inventory in all channels and trade levels.

Requirements:

  • Knowledge of the interactions and interplays between supply and demand in the executional and operational horizons, with focus on inventory management and supply planning.
  • Highly analytical – analyzes data and provides clear, fact-based insights.
  • Strong organizational skills and attention to detail.
  • Ability to build strong relationships and tactfully navigate multiple cross-functional, matrixed stakeholders.
  • Excellent problem-solving skills and quick to react and respond to changes.
  • Ability to work within and across a global, cross-functional team, collaborating with Planning, Supply Chain, and Commercial stakeholders.
  • Experience leading and implementing IBP / Supply Review Process.

Qualifications:

  • Education: Bachelor's degree or higher in Business, Supply Chain, Economics, Operations Research, or related field.
  • Minimum 5-8 years of related experience in Supply Chain.
  • Experience in distribution, inventory management, and supply planning in the beauty / cosmetic industry.
  • High knowledge of, and experience with supply planning and inventory management tools.
  • Excellent level of Excel and Power BI knowledge.

Additional Details:

  • Work shift: Monday to Friday – Business hours.
  • Contract-type: Full-Time Permanent.
  • Location: Costa del Este, Panamá.


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