Customer Service Representative

4 days ago


Pingree Grove, Illinois, United States TEKsystems Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems in Elgin, IL. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Handle inbound calls and correspondence efficiently and professionally
  • Accurately and detail-oriented order entry
  • Resolve customer needs and provide answers to questions in a timely manner
  • Effective time management and ability to multi-task
  • Deliver quality service
  • Live Chat and Email Inbox shared
Requirements:
  • 2+ years of customer service experience
  • Order entry and tracking shipments
  • 50+ wpm typing speed
Preferred Skills:
  • CRM and ERP systems
  • Microsoft Excel and Office
  • Live Chat and Email

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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