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Clothing Program Coordinator

2 months ago

Washington, Washington, D.C., United States Martha's Table Full time
Position Overview

The Clothing Program Coordinator at Martha's Table plays a vital role in managing the daily functions of our clothing and goods distribution services. This position is centered around fostering connections with participants in our programs while ensuring smooth operational processes.

Key Responsibilities
  • Customer Engagement: Deliver outstanding service to guests both in-person and via phone, assisting with clothing selections and providing comprehensive information about Martha's Table's offerings.
  • Inventory Management: Oversee the organization and tracking of clothing donations, ensuring efficient sorting and preparation for partner pickups.
  • Data Management: Maintain accurate records of sales and member interactions using our point-of-sale and customer relationship management systems.
  • Volunteer Coordination: Lead and collaborate with volunteers to fulfill daily operational tasks across various service channels.
  • Store Presentation: Create an inviting shopping environment by arranging merchandise attractively and maintaining cleanliness and safety standards.
  • Order Fulfillment: Ensure timely completion of orders for community partners and members.
  • Organizational Participation: Engage in events and activities that support the broader mission of Martha's Table, including meetings and community outreach initiatives.
  • Additional Duties: Perform other tasks as assigned, embodying the core values of compassion, respect, teamwork, and accountability.
Qualifications
  • Strong alignment with Martha's Table's mission and values.
  • Excellent interpersonal and communication skills, with a focus on relationship-building.
  • Experience in customer-facing roles.
  • Proficient time management and problem-solving abilities in dynamic environments.
  • Familiarity with software applications, including Microsoft Office and Google Suite.
  • Basic understanding of retail operations and apparel.
  • Strong administrative capabilities, including data entry and use of POS systems.
  • Good organizational skills with the ability to manage multiple tasks effectively.
  • Effective written and verbal communication skills.
  • Public speaking comfort is a plus.
  • Bilingual in English and Spanish is preferred but not mandatory.
Education
  • High school diploma or equivalent (GED) is required.
Working Conditions
  • This role involves moderate physical activity within a retail environment.

Martha's Table is committed to equal employment opportunities and prohibits discrimination and harassment of any kind.