Early Morning Customer Service Representative
3 days ago
At FastMarket, we're committed to providing an exceptional shopping experience for our customers. Our convenient store and gas station offer a wide range of products and services, including freshly brewed coffee, snacks, and fuel.
We're looking for a talented and enthusiastic Early Morning Customer Service Representative to join our team. As a key member of our morning crew, you will be responsible for providing top-notch customer service, maintaining a clean and organized store environment, and ensuring a smooth and efficient checkout process.
Job Summary:This is a great opportunity for someone who is passionate about delivering outstanding customer experiences, working well under pressure, and maintaining a clean and organized store environment. The successful candidate will possess excellent communication skills, a strong attention to detail, and the ability to work collaboratively as part of a dynamic team.
Responsibilities:- Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Maintain a clean and organized store environment, adhering to company standards for merchandising and housekeeping.
- Process transactions efficiently and accurately, handling cash, credit card payments, and mobile payments.
- Collaborate with colleagues to achieve sales goals, promote products, and maintain a positive and engaging store atmosphere.
- Age Requirement: Must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
- Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
- Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required.
We offer a competitive salary of $12.50 per hour, plus opportunities for advancement and professional growth. Our benefits package includes paid time off, retirement savings plan, and weekly paychecks.
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