Bilingual Administrator

4 weeks ago

Aventura, Florida, United States Glades Talent Full time
Job Summary

We are seeking a highly skilled and experienced Home Care Operations Manager to oversee the daily operations of our Private Duty Home Care Registry in Miami, FL. The successful candidate will play a key role in managing day-to-day operations, ensuring compliance with healthcare regulations, and maintaining high standards of service for both clients and caregivers.

Key Responsibilities:

  • Manage the daily operations of the home care registry, including client and caregiver management.
  • Ensure compliance with state and federal regulations for home care services.
  • Recruit, screen, and credential caregivers to meet the needs of our clients.
  • Maintain positive relationships with clients, addressing their needs and concerns.
  • Develop and implement policies to ensure quality, client satisfaction, and regulatory compliance.
  • Handle scheduling, billing, and administrative functions to support efficient agency operations.
  • Collaborate with caregivers and clients to ensure a smooth and professional matching process.
  • Maintain accurate records and reports on agency performance, client satisfaction, and caregiver metrics.

Requirements:

  • Bilingual English and Spanish language skills.
  • Minimum 3 years of experience in home care, healthcare administration, or a related field.
  • Bachelor's degree in healthcare administration, business management, or a related field (Master's preferred).
  • Strong organizational and leadership skills, ability to manage multiple priorities, excellent communication and interpersonal skills.
  • Familiarity with state and federal home care regulations, knowledge of private duty care, registry models, and healthcare operations.
  • Proficiency in home care management software and MS Office Suite.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A supportive and collaborative work environment.

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