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Customer Service Representative

2 months ago


Manchester, New Hampshire, United States AutoFair Automotive Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at AutoFair Honda. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:

  • Greet customers in a friendly and professional manner, ensuring a positive first impression.
  • Move vehicles throughout the dealership, service drive, and shop, ensuring efficient and safe transportation.
  • Engage with customers in a fast-paced environment, providing an unmatched level of client service while maintaining a clean and sanitized shop.
  • Transport customers in the Courtesy Shuttle as needed, ensuring a safe and comfortable ride.
  • Pick up customer vehicles, sanitize them before and after service, and maintain a clean and organized inventory.

Requirements:

  • Strong communication skills to effectively interact with fellow employees and customers.
  • Professional appearance and demeanor at all times.
  • Ability to sit and/or stand for extended periods, complete physical tasks, and perform bending, kneeling, and walking.
  • Valid driver's license and good driving record.

Benefits:

  • Rewarding compensation package.
  • Medical, dental, vision, life, and disability insurance.
  • 401(k) plan with company match.
  • Paid vacation.
  • World-class training and professional development opportunities.
  • Growth opportunities for career advancement.
  • Employee vehicle purchase plans.
  • Discounts on products and services.
  • Health and wellness programs.

About AutoFair Automotive Group:

We are a rapidly expanding dealer group committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships. We are dedicated to finding passionate, motivated, and ambitious individuals to join our team.

Our Brands:

We offer opportunities with the following brands: Ford, Honda, Hyundai, Genesis, Nissan, Subaru, and Volkswagen.

Equal Employment Opportunity:

We maintain a strong policy of equal employment opportunities for all associates and applicants, hiring, training, promoting, and compensating based on personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.