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Senior Product Support Specialist

1 month ago

Seattle, Washington, United States Siemens Medical Solutions USA, Inc Full time

Unlock Your Potential as a Tech Support Engineer

Siemens Healthineers is a global leader in medical technology, and we're seeking a talented Tech Support Engineer to join our team. As a key member of our Customer Services team, you'll provide logistical product support for assigned Ultrasound platforms, working closely with cross-functional teams to ensure seamless product lifecycle management.

Key Responsibilities:

  • Ensure spare part readiness for new product introductions and sustainment throughout the product lifecycle.
  • Develop and manage product field updates using the update handling tool and process.
  • Provide data inputs for end-of-delivery and end-of-support processes.
  • Assume a lead position within the team, providing process expertise and supporting team members as needed.

What We Offer:

As a Tech Support Engineer at Siemens Healthineers, you'll enjoy a dynamic and flexible work environment with opportunities for growth and development. You'll work with a global team of experts, leveraging your skills and experience to drive innovation and excellence in healthcare.

Join Our Team:

Siemens Healthineers is a leader in medical technology, and we're committed to pioneering breakthroughs in healthcare. If you're passionate about making a difference in people's lives, we invite you to explore this exciting opportunity and discover how you can contribute to our mission.