Center Operations Coordinator

2 days ago

Bakersfield, California, United States Sylvan Learning Full time
Job Summary

The Center Assistant plays a vital role in the day-to-day operations of the Sylvan Learning Center. This individual is responsible for providing exceptional customer service, managing administrative tasks, and supporting the Center Directors in maintaining a professional and welcoming environment.

Key Responsibilities

  • Provide top-notch customer service to students, parents, and potential customers, ensuring a positive first impression of the Center.
  • Manage phone reception, word processing, data entry, filing, and other administrative tasks with accuracy and efficiency.
  • Assist Center Directors with scheduling appointments, preparing materials for parent conferences, and maintaining Center supplies.
  • Support the Center Directors in maintaining the professional appearance of the Center, adhering to Sylvan standards.
  • Ensure student safety and well-being by following established standards and procedures.
  • May assist teachers with preparation for instruction and gather materials as needed.

Requirements

  • Associate's or four-year degree preferred, but not required.
  • A minimum of three years of customer service experience, with retail sales experience and/or experience in an educational setting preferred.
  • Proficiency in Microsoft Office applications, Google Drive, and other standard business applications.
  • Knowledge of general office equipment, such as copiers, printers, and office phones.

Preferred Qualifications

  • Strong customer service, interpersonal, and communication skills.
  • Strong word processing, data entry, and administrative skills.
  • Proven ability to effectively use consultative sales skills when serving customers.
  • Proven ability to communicate effectively in writing and proofread/edit copy.
  • Strong organizational skills and ability to manage multiple tasks and be flexible.
  • Ability to occasionally lift and/or move up to ten pounds.
  • Bilingual preferred but not required.
  • Evening and weekend hours required.

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