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LTSS Service Coordinator

2 months ago

Columbia, Tennessee, United States Elevance Health Full time
About the Role

Elevance Health is seeking a highly skilled LTSS Service Coordinator to join our team. As a key member of our care coordination team, you will play a critical role in ensuring that individuals with complex needs receive the support and services they require to live independently.

Key Responsibilities
  • Conduct face-to-face assessments with individuals to identify their needs and develop personalized care plans.
  • Collaborate with healthcare providers, family members, and caregivers to ensure seamless care coordination.
  • Identify and address gaps in care, including potential clinical health care needs, and coordinate with the clinical healthcare management team to provide support.
  • Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost-effective and efficient utilization of long-term services and supports.
  • Document short and long-term service and support goals in collaboration with the member's chosen care team.
  • Identify members who would benefit from alternative levels of service or other waiver programs.
  • Participate in process improvement initiatives and serve as a mentor, subject matter expert, or preceptor for new staff.
Requirements
  • Bachelor's degree in a healthcare-related field or equivalent experience.
  • Minimum of 2 years of experience working with a social work agency or in a related field.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to travel to worksites and other locations as necessary.
About Elevance Health

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.