Member Experience Associate
2 days ago
About Kiln:
Kiln is a pioneering flex-office and lifestyle brand that delivers an exceptional experience to its members through a unique ecosystem of people, products, places, and spaces.
With 12 locations across the US, Kiln is rapidly expanding its presence and seeking a highly skilled Member Experience Associate to join its team.
Job Summary:
The Member Experience Associate is the first point of contact for Kiln community members and serves as the face of the company. This role is responsible for creating a welcoming and collaborative community environment, ensuring seamless operations, and driving growth through exceptional customer service.
Key Responsibilities:
- Provide exceptional customer service to members, guests, and team members
- Manage the front desk, main lobby, storage areas, mailroom, and Kiln office space
- Coordinate events, tours, and new member onboarding
- Develop and maintain organizational systems for inventory and supplies
- Ensure the highest level of member experience through trouble-shooting and issue escalation
- Collaborate with the Community Director and team to achieve goals and objectives
Requirements:
- Partial completion of a college degree preferred
- Office management or administrative experience
- Customer service or support experience
- Strong verbal and written communication skills
- Exceptional organizational and multitasking skills
- Demonstrates integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
What We Offer:
Kiln offers a dynamic and entrepreneurial work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].
-
Member Experience Associate
6 days ago
Phoenix, Arizona, United States Industrious Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our hospitality team, you will be responsible for creating a welcoming and productive environment for our members.Your day will be filled with a variety of tasks, including preparing the office for the day, setting up...
-
Member Experience Associate
3 weeks ago
Phoenix, Arizona, United States Industrious Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our hospitality team, you will be responsible for creating a welcoming and productive environment for our members.Your day will be filled with a variety of tasks, including preparing the office for the day, assisting...
-
Member Experience Associate
4 weeks ago
Phoenix, Arizona, United States VASA Fitness Full timeMember Experience SpecialistAt VASA Fitness, we're committed to creating an exceptional experience for every guest and member who walks through our doors. As a Member Experience Specialist, you'll play a vital role in delivering a fun and meaningful experience to our members and guests every visit.Key Responsibilities:Deliver exceptional customer service by...
-
Member Experience Liaison
6 days ago
Phoenix, Arizona, United States ClubCorp Full timeMember Experience CoordinatorAt ClubCorp, we're seeking a highly skilled Member Experience Coordinator to join our team. As a key member of our team, you'll play a vital role in driving membership growth and ensuring our members receive exceptional service.Key Responsibilities:Build strong relationships with members to understand their needs and...
-
Member Experience Manager
2 weeks ago
Phoenix, Arizona, United States Industrious Full timeAbout the RoleWe are seeking a highly skilled and motivated Member Experience Manager to join our team at Industrious. As a key member of our operations team, you will be responsible for delivering exceptional experiences to our members, driving business growth, and building strong relationships with our clients.Key ResponsibilitiesDevelop and execute...
-
Member Experience Manager
1 week ago
Phoenix, Arizona, United States Industrious Full timeAbout IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions, offering a unique and innovative approach to creating great days for teams of all sizes and stages. Our mission is to deliver exceptional workplace experiences that foster collaboration, productivity, and growth.About the RoleWe are seeking a highly skilled and...
-
Customer Experience Associate
1 month ago
Phoenix, Arizona, United States WanderJaunt Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Customer Care team, you will play a vital role in delivering exceptional guest experiences and ensuring that our customers feel at home.Key ResponsibilitiesProvide top-notch customer service via phone,...
-
CycleBar Experience Associate
2 weeks ago
Phoenix, Arizona, United States CycleBar of United Fitness Full timeJob OpportunityWe are seeking a highly motivated and enthusiastic individual to join our team as a CycleBar Experience Associate. As a key member of our studio, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand.Key Responsibilities:Provide top-notch service to all riders, ensuring a seamless and...
-
Customer Experience Associate
2 weeks ago
Phoenix, Arizona, United States VASA Fitness Full time{"title": "Member Experience Specialist", "description": "Deliver Exceptional Guest ExperiencesAt VASA Fitness, we're committed to creating an uplifting experience for everyone. As a Member Experience Specialist, you'll play a key role in delivering a fun and meaningful experience to our members and guests every visit.Key Responsibilities: Greet guests and...
-
Customer Experience Team Member
2 weeks ago
Phoenix, Arizona, United States Nellis Auction Arizona LLC Full timeJob Title: Customer Experience Team MemberWe are seeking a highly motivated and customer-focused individual to join our Customer Experience Team at Nellis Auction Arizona LLC. As a key member of our team, you will play a vital role in ensuring a seamless and positive experience for our customers.Key Responsibilities:Safety Advisor: Direct and manage parking...
-
Guest Experience Associate
3 weeks ago
Phoenix, Arizona, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.Key ResponsibilitiesProcess operational...
-
Guest Experience Associate
2 weeks ago
Phoenix, Arizona, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational...
-
Guest Experience Associate
1 week ago
Phoenix, Arizona, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational...
-
Guest Experience Associate
3 days ago
Phoenix, Arizona, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational needs and address guest...
-
Event Experience Associate
1 month ago
Phoenix, Arizona, United States Phoenix Suns Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to join our team as an Event Experience Associate with the Sports and Entertainment Services (SES) Department at the Phoenix Suns.Key ResponsibilitiesDeliver Exceptional Guest Experience: Ensure the welfare and safety of all guests and events at the arena, providing outstanding...
-
Guest Experience Associate
3 weeks ago
Phoenix, Arizona, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at JW Marriott Phoenix Desert Ridge Resort & Spa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational...
-
Event Experience Associate
4 weeks ago
Phoenix, Arizona, United States Phoenix Suns Full timeAbout the RoleWe are seeking a highly motivated and experienced individual to join our team as an Event Experience Associate with the Sports and Entertainment Services (SES) Department at the Footprint Center in Phoenix, Arizona.Key ResponsibilitiesDeliver exceptional guest experiences by ensuring the welfare and safety of all guests and events at the...
-
CycleBar Experience Associate
1 month ago
Phoenix, Arizona, United States Xponential Fitness Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a CycleBar Experience Associate. As a key member of our studio team, you will be responsible for delivering an exceptional experience to our members and driving sales through excellent customer service and sales skills.Key ResponsibilitiesCustomer Service and...
-
Sales Associate
4 weeks ago
Phoenix, Arizona, United States Lovesac Full time{"title": "Sales Associate", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Lovesac. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering a unique shopping experience.Key ResponsibilitiesMeet or exceed sales...
-
Retail Sales Associate
1 week ago
Phoenix, Arizona, United States Goodwill Industries International Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries International Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...