CycleBar Experience Associate

2 months ago


Phoenix, Arizona, United States Xponential Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a CycleBar Experience Associate. As a key member of our studio team, you will be responsible for delivering an exceptional experience to our members and driving sales through excellent customer service and sales skills.

Key Responsibilities
  • Customer Service and Sales: Provide top-notch service to all new and existing riders, execute the sales and hospitality process for first-time riders, and maintain a high level of personal sales production.
  • Studio Operations: Work collaboratively with studio management and franchise owners to maintain a clean and well-maintained studio environment, including the CycleTheater, bathrooms, and lobby.
  • Event Participation: Participate in special events, such as health fairs, grand openings, and community events, to promote the studio and drive sales.
  • Team Collaboration: Work closely with the studio team to develop and implement sales strategies and maintain brand standards.
Requirements
  • Excellent Communication and Sales Skills: Ability to communicate effectively with members, colleagues, and management.
  • Customer Focus: Genuine hospitality and passion for people, with a focus on delivering exceptional customer service.
  • Goal-Oriented: Ability to achieve sales targets and meet deadlines.
  • Technical Skills: Proficient computer skills and ability to learn and use the Club Ready software system.
  • Physical Demands: Ability to move bikes, perform minor bike maintenance, and lift up to 30lbs.
Benefits
  • Ride for Free: Enjoy unlimited access to our studio's bikes at any time.
  • Flexible Schedule: Work a non-traditional schedule that fits your lifestyle.
  • Professional Development: Opportunities for growth and development within the company.


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