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Surveillance Program Manager

2 months ago


New York, New York, United States Public Health Solutions Full time
Job Summary

We are seeking a highly skilled Surveillance Program Manager to join our team at Public Health Solutions. The successful candidate will be responsible for managing and improving a portfolio of surveillance system applications, ensuring the collection, analysis, and reporting of high-quality health data.

Key Responsibilities
  • Monitor and manage a portfolio of surveillance system applications, including EDRI, PRISM, ECLRS, syndromic surveillance, and eCR.
  • Diagnose and resolve system issues in partnership with ECLRS and eCR teams, as well as the Division of Information Technology and surveillance programs.
  • Coordinate with surveillance programs across the Division of Disease Control, meeting regularly to identify challenges and advocate for priorities and needs.
  • Ensure a consistent flow of high-quality surveillance data, assess data quality, and troubleshoot issues.
  • Develop and implement business requirements, timely implementation, and proper project planning.
  • Coordinate with the Division of Information Technology to implement new systems and enhance or replace existing systems.
  • Develop provider communication regarding changes to surveillance system applications and instructions, and disseminate in partnership with the Bureau of Communications.
  • Participate in the Data Alignment Task Force to develop and implement standards for collecting, analyzing, and reporting race, ethnicity, sexual orientation, and gender identity data.
  • Perform other duties as assigned, including assisting with public health emergency responses.
Requirements
  • Master's degree in public health, epidemiology, or a relevant physical, biological, or environmental science.
  • Previous experience working in fields related to disease surveillance and/or public health informatics for a minimum of 2 years.
  • Capacity and willingness to learn new data systems quickly and to comply with data integrity and security to safeguard all personally identifiable information.
  • Pro-active and self-motivated individual with the ability to work in teams and in a highly dynamic environment with multiple stakeholders and timelines.
Preferred Qualifications
  • Experience conducting data quality assurance, preparing reports, troubleshooting data issues, and providing feedback.
  • Proficiency in navigating computer systems.
  • Demonstrated proficiency in REDCap, including instrument development, data management, access control, reporting, and troubleshooting.
  • Ability to work well within a diverse team and foster relationships with colleagues and partners.
  • Highly organized, and able to manage multiple simultaneous projects with competing priorities.
  • Experience with stakeholder engagement and project management.
  • Excellent communication (verbal & written) and interpersonal skills.
  • Strong analytical skills and ability to manage and report complex information.
  • Experience with data collection, analysis, and interpretation.
  • Desire to grow professionally, develop new skills, and willingness to work outside of comfort zone.
  • Experience working with the public health sector and coordinating projects involving multiple stakeholders.
  • Ability to prioritize and work in a fast-paced environment with hard deadlines.
  • Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.