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Care Coordinator

1 month ago

Alexandria, Virginia, United States Gastro Health Full time

About the Role:

Gastro Health is seeking a highly skilled and organized Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the smooth operation of our gastroenterology practice. Your primary responsibility will be to coordinate patient care, manage administrative tasks, and provide exceptional customer service.

Key Responsibilities:

Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures, and follow-up appointments
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Return patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility

Requirements:

High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
4+ years experience as medical assistant required
Medical terminology knowledge

What We Offer:

Comprehensive benefits package to our eligible employees
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T

About Gastro Health:

Gastro Health is one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience.