Customer Service Representative

1 day ago


Hershey, Pennsylvania, United States Penn State Health Full time
Penn State Health is a leading healthcare provider that offers a wide range of services to the community. As an Information Associate, you will play a vital role in providing high-quality customer service to patients, family members, employees, and visitors.

Job Summary:
Award-winning Penn State Health seeks an experienced Information Associate to join our team at Hershey Medical Center. In this dynamic role, you will be responsible for greeting patients and visitors in a professional and courteous manner, while also providing information and support as needed.

About You:
To succeed in this role, you must have excellent communication skills, both written and verbal. You should also be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously. A high school diploma or equivalent is required, and 6-12 months of customer service experience is preferred.

What We Offer:
In addition to a competitive salary of $40,000 - $60,000 per year, we offer a comprehensive benefits package, including medical, dental, and vision coverage with no waiting period. Our Total Rewards Program highlights a few of the many additional offerings below:
+ _Be Well_ with Employee Wellness Programs and Fitness Discounts
+ _Be Balanced_ with Generous Paid Time Off and Personal Time
+ _Be Secured_ with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection
+ _Be Rewarded_ with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program
+ _Be Supported_ by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling

About Us:
Penn State Health Milton S. Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, we value the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other.

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