Customer Service Representative

1 week ago


Hershey, Pennsylvania, United States AT&T Full time

**Career Opportunity:**

We are seeking a Customer Service Representative to join our team at AT&T. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and resolving customer complaints in a timely and professional manner.

You will work closely with customers to understand their needs and provide personalized solutions using AT&T's full suite of products and services.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve complaints in a timely and professional manner
  • Provide expert advice and recommendations to customers on AT&T's products and services
  • Work collaboratively with colleagues to achieve business objectives

**Compensation and Benefits:**

  • A starting salary of **$15.52 per hour**, with opportunities to earn up to **$17.31 per hour** based on performance
  • The potential to earn up to **$13,700+ in commissions**
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave and paid parental leave

**Requirements:**

  • High school diploma or equivalent required
  • 1-2 years of retail or customer-facing sales experience preferred
  • Ability to work a flexible schedule, including evenings and weekends

**Why Join Our Team:**

At AT&T, we value our employees and offer a range of benefits and perks to support your career and personal life. Our team is dedicated to delivering exceptional customer experiences and driving innovation in the telecommunications industry.



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