Sales and Support Professional

3 weeks ago


Hershey, Pennsylvania, United States SMG Full time
About Us
SMG is a leading business consulting firm that thrives on delivering exceptional customer experiences. We're committed to creating a positive and inclusive work environment where our employees can grow and thrive. As a Customer Service Representative at SMG, you'll have the opportunity to develop your skills, build meaningful relationships with clients, and advance into leadership roles without prior experience required.

Why Choose SMG?
We offer a dynamic work environment that fosters growth, learning, and innovation. Our team is passionate about delivering outstanding results, and we're seeking like-minded individuals who share our commitment to excellence. With SMG, you'll enjoy a range of benefits, including virtual client meetings, company-funded vacations, and opportunities to cross-train in multiple departments.

Job Description
The Customer Service Representative will be responsible for assisting customers in person, determining their unique needs, and presenting appropriate products and services to increase customer satisfaction. Key responsibilities include ensuring sales transactions are completed accurately, informing customers of pricing options and promotions, and upselling new products or services when needed. The ideal candidate will possess excellent communication skills, a willingness to learn, and a positive attitude.

Requirements
  • 0-3 years of experience as a Customer Service Representative and/or Sales Associate
  • High school diploma or comparable certification
  • Willingness to learn new skills
  • Reliable transportation

Salary: Estimated $45,000 - $60,000 per year, depending on location and experience.

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