Help Desk Specialist

1 month ago


Huntsville, Alabama, United States Progression, Inc. Full time
Job Summary:

Progression Inc. is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to customers, installing and maintaining desktop operating systems, and troubleshooting business applications and hardware.

Key Responsibilities:

Install and configure desktop operating systems and software products
Troubleshoot and resolve desktop and portable computer software and hardware failures
Provide users with information, guidance, and instruction on the use of desktop and portable computer hardware and software
Analyze and assess customer service requests and provide prompt technical solutions
Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products

Requirements:

5+ years of Help Desk Tier II experience
5+ years of installing, maintaining, repairing desktop operating systems
5+ years of troubleshooting business applications, desktop computer hardware, peripherals, and printers
Security +CE is nice to have but not required
Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment

Education:

Bachelor's degree is required or 9 years of equivalent experience

Equal Opportunity Employer:

Progression Inc. is an equal opportunity and affirmative action employer. We are committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability.
  • Help Desk Specialist

    4 weeks ago


    Huntsville, Alabama, United States Progression, Inc. Full time

    Job Summary:Progression Inc. is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving desktop and portable computer software and hardware failures, and installing desktops, portable computers, peripherals, and software...

  • Help Desk Specialist

    1 month ago


    Huntsville, Alabama, United States Radiance Technologies Full time

    Job Summary:As a Help Desk Specialist at Radiance Technologies, you will be the primary point of contact for customers seeking technical support. This role requires excellent communication skills, a strong ability to troubleshoot and resolve issues, and a willingness to learn and adapt to new technologies.Key Responsibilities:• Provide timely and effective...

  • IT Support Specialist

    1 month ago


    Huntsville, Alabama, United States Progression, Inc. Full time

    Job Title: IT Support SpecialistProgression Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving desktop and portable computer software and hardware failures, and analyzing and assessing customer service...

  • Front Desk Agent

    4 weeks ago


    Huntsville, Alabama, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRegister guests...

  • IT Support Specialist

    4 weeks ago


    Huntsville, Alabama, United States Progression, Inc. Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Progression Inc. The ideal candidate will have experience in IT Support / Help Desk Tier I&II, with a strong background in desktop and portable computer hardware and software.Key Responsibilities:Install desktops, portable computers, peripherals, and software products for...


  • Huntsville, Alabama, United States EMW Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at EMW. The successful candidate will provide professional and personal direct customer service and technical support to the MEARS Program Office users as required via various communication channels.Key ResponsibilitiesDevelop and maintain high level of expertise with...


  • Huntsville, Alabama, United States Progression, Inc. Full time

    Job Summary:Progression Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, installing and maintaining desktop operating systems, and troubleshooting business applications and hardware.Key Responsibilities: Install desktops,...

  • Sales Associate

    4 weeks ago


    Huntsville, Alabama, United States Stretchlab Hunstville Full time

    About the RoleWe are seeking a dynamic and customer-focused Sales Associate - Front Desk Receptionist to join our team at StretchLab in Alabama. As the welcoming face of our studio, you will be responsible for greeting clients, checking them in, and helping them feel at home. You will also guide potential clients through facility tours, highlighting our...


  • Huntsville, Alabama, United States EMW, Inc. Full time

    Job SummaryEMW, Inc. is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our MEARS Program Office, you will provide exceptional technical support to our users, ensuring seamless interactions and resolving complex issues with ease.Key ResponsibilitiesProvide top-notch customer service and technical support via various...


  • Huntsville, Alabama, United States ClearView Full time

    Job Title: Medical Transcription Specialist - AL Based PositionJob Summary: ClearView is seeking a skilled Medical Transcription Specialist to join our team. As a Medical Transcription Specialist, you will be responsible for transcribing, proofreading, and editing complex medical reports for a variety of clinical specialties and departments.Key...


  • Huntsville, Alabama, United States Alabama A&M University Full time

    Job Summary:The Systems Specialist will provide operational support and maintenance for web-based applications and databases at Alabama A&M University. This role requires a strong working knowledge of IP networks, server hardware, Microsoft server operating systems, Microsoft active directory, VMware, Microsoft Exchange, and customer service standards.Key...


  • Huntsville, Alabama, United States MartinFederal Consulting LLC Full time

    Cybersecurity Triage SpecialistMartinFederal Consulting LLC is seeking a highly skilled Cybersecurity Triage Specialist to join our team. As a key member of our Security Operations Center, you will be responsible for tracking, documenting, and reporting incidents from initial detection to final resolution in accordance with NASA standard operating procedures...


  • Huntsville, Alabama, United States Summit 7 Systems Full time

    Job SummaryWe are seeking a highly skilled Senior Content Specialist to join our growing content creation team at Summit 7 Systems. As a key member of our team, you will be responsible for developing creative and compelling content for unique audiences across various formats and delivery vehicles. Your content will align with our corporate messaging,...


  • Huntsville, Alabama, United States HealthSource Chiropractic Full time

    Unlock Your Potential as a Chiropractic Assistant/Rehab SpecialistAt HealthSource Chiropractic, we're on a mission to help patients achieve optimal health and wellness. As a Chiropractic Assistant/Rehab Specialist, you'll play a vital role in our team's success, working closely with patients to develop personalized care plans and provide exceptional patient...


  • Huntsville, Alabama, United States Meriplex Communications Full time

    Meriplex Communications seeks a skilled Technical Support Specialist to join our Technical Assistance Center (TAC) team. As a key member of our TAC, you will be responsible for delivering exceptional customer service while resolving Level 1 end-user issues. Your primary focus will be on troubleshooting and resolving technical issues related to general...


  • Huntsville, Alabama, United States SAIC Full time

    SAIC is seeking a Field Service Engineer to support the IBCS Team located onsite at Redstone Arsenal, AL.This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program.The position involves collaborating with military and civilian personnel to ensure the seamless deployment,...


  • Huntsville, Alabama, United States TEKsystems Full time

    Job SummaryThe Level 1 Help Desk Technician provides first-line technical support to end-users experiencing issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating complex problems to higher-level support teams as needed.Key ResponsibilitiesRespond to and resolve a high volume of initial IT support...


  • Huntsville, Alabama, United States Kelly Services, Inc. Full time

    Job SummaryKelly Services, Inc. is seeking a skilled Assembly Line Specialist to join our team. As an Assembly Line Specialist, you will be responsible for assembling, loading, and unloading parts, working with a dedicated team to assemble a variety of mechanical products, reading blueprints, using hand/power tools, performing soldering, and...


  • Huntsville, Alabama, United States KBR Full time

    Job SummaryKBR's Prototype Integration Development facility is seeking a skilled Electronics Specialist to join our team. As an Electronics Specialist, you will be responsible for performing soldering and inspection of wiring harnesses, minor mechanical assembly, and test functions using microscopes, multimeters, and various test equipment.Roles and...


  • Huntsville, Alabama, United States Virtual Service Operations Full time

    Job SummaryVirtual Service Operations is seeking a skilled Computer Systems Analyst II to support the critical needs of our Public Sector community. As a key member of our dynamic team, you will leverage your expertise in cloud services to develop innovative solutions and drive business growth.Key Responsibilities:Monitor and maintain LAN/WAN network...