Cybersecurity Triage Specialist

4 weeks ago


Huntsville, Alabama, United States MartinFederal Consulting LLC Full time
Cybersecurity Triage Specialist

MartinFederal Consulting LLC is seeking a highly skilled Cybersecurity Triage Specialist to join our team. As a key member of our Security Operations Center, you will be responsible for tracking, documenting, and reporting incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines. Your expertise will be essential in submitting and tracking all service tickets submitted on behalf of NASA SOC internally and to external organizations, providing timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).

Key Responsibilities:
Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations
Monitor/log SOC Request/CNOC actions and response
Assist in network investigations of significant incidents and reporting
Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs
Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
Categorize and prioritize cyber events and other SOC service requests
Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data

Requirements:
Bachelor's Degree
2 years of directly related cybersecurity experience
Strong understanding of cybersecurity fundamentals
General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)
Demonstrated Cyber Defense Principles
Possess excellent communication and interpersonal skills

Desired Qualifications:
Familiarity in a command line environment in all operating systems
Experience working in a 24x7 security operations center

Desired Certifications:
SEC+, CYSA+, GCIH

Work Environment:
Work must be performed on-site at NASA Marshall Space Flight Center.
Working on a computer for long periods of time.
May involve long period of sitting at a desk.
The work environment is fast-paced and sometimes involves extreme deadline pressures.

Equal Opportunity Employer:
MartinFederal Consulting LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law.

Accommodation:
If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFederal Consulting LLC's current openings as a result of your disability. You can request reasonable accommodations by calling...

Pre-Employment Requirements:
All positions at MartinFederal Consulting LLC are contingent upon passing both a background check and drug screening prior to a start date and are subject to random drug screenings during the employment period. In addition, MartinFederal Consulting LLC is an E-Verify employer.

How to Apply:
Please visit our website to apply for this position.

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