Service Advisor

2 weeks ago


Avondale, Arizona, United States Gateway Chevrolet AZ Full time
Unlock Your Potential as a Service Advisor at Gateway Chevrolet AZ

We're seeking a highly skilled and customer-focused Service Advisor to join our team at Gateway Chevrolet AZ. As a Service Advisor, you'll play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Evaluate vehicle service needs and provide recommendations for repairs and maintenance.
  • Communicate effectively with customers, technicians, and other stakeholders to ensure timely completion of work.
  • Produce repair orders and estimates with transparency and accuracy.
  • Meet customer service standards by achieving 'above zone average' customer satisfaction and CSI scores.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • State-of-the-art equipment and technology.
Requirements:
  • High school diploma or equivalent.
  • Proven ability to provide exceptional customer service.
  • Ability to sell a minimum quota according to dealership standards.
  • Valid driver's license and acceptable driving record.
Work Environment:

We're a high-performance company that values our team members and strives to create a positive and supportive work environment. If you're a hard-working and quality-minded individual who is passionate about delivering exceptional customer service, we encourage you to apply.


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