Customer Service Representative

3 weeks ago


Avondale, Arizona, United States Avondale Toyota Full time

At Avondale Toyota, we strive to revolutionize the automotive industry by providing an exceptional customer experience through our One Price, One Person philosophy.

As a key member of our service team, you will serve as the first point of contact for guests seeking to schedule service appointments.

Your primary objective is to review guests' service history notes to set appointments with their designated service advisor.

Key responsibilities include:

  • Answering inbound phone calls with professionalism and respect
  • Setting appointments for the service department
  • Maintaining a high level of professionalism when interacting with employees and guests
  • Adapting to monthly goals set by direct supervisors
  • Setting proper expectations for guests' requests
  • Collaborating with peers as a team player

Requirements include:

  • Being at least 18 years old
  • Passing a background check

Compensation includes a competitive hourly rate with a monthly bonus opportunity.



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